What to know about Cuba
Cuba is consistently the best value all-inclusive destination for Canadians, and it comes with a set of practical realities that no other destination on this page shares. Understanding them in advance is the difference between a great-value week and a frustrating one, and almost every complaint we hear traces back to something in this section rather than to the resort itself.
The most important is money. Cuba operates substantially as a cash economy for visitors, and cards issued by banks with United States connections do not work there regardless of what is printed on them. You should plan to take enough cash for the entire trip, including tips, excursions, and anything outside the resort. Travellers who arrive assuming they can withdraw money as needed have a difficult week.
Set expectations correctly on two other points. Internet is limited, slower, and less reliable than you are used to, and is best treated as a genuine disconnection rather than a minor inconvenience. And while resort service is typically warm and the beaches at Varadero and the cayos are excellent, buffet variety is narrower than in Mexico or the Dominican Republic. You are trading some food variety for beaches and price, and that is usually a good trade if you know you are making it.